Here at Troy Innovative, it is our goal to provide our customers’ with high quality products at competitive prices. Quality consists of meeting or exceeding our customers’ requirements and specifications. We believe that excellent performance results from sound management practices.
Our Quality Policy: “Innovative Action to Ensure Customer Satisfaction.”
It is our policy to maintain an innovative Quality Management System that will assure all products and services conform to the contract requirements.
Troy Innovative Instruments meets the requirements of ISO 13485 and FDA 21CFR820. Certifications and Registrations (click on title to view and print):
What We Do to Ensure Quality
- Here at Troy Innovative, we take pride in being a company that runs smoothly and produces quality product
- One of the ways we uphold these high standards is by internal auditing of our processes
- We perform internal audits in the following areas:
- ISO and FDA compliance
Product Identification and Traceability
- Troy Innovative maintains the highest standards of traceability
- All product is tagged, labeled and stored with corresponding quality documentation
- At Troy Innovative, customer feedback is highly valued. We are dedicated to continuous improvement and customer feedback is a key resource for this goal.
- Customer surveys are analyzed to identify strengths and weaknesses; areas for improvement, validation for a job well done.